Lorna Uden

Professor Dr. Lorna Uden is Emeritus Professor of IT systems in the school of Computing, Faculty of Computing and Digital Technologies at Staffordshire University. She has published widely in conferences, journals, chapters of books and workshops. Her research interests include Learning Technology, Web Engineering and Technology, Human Computer Interaction, Groupware, Activity Theory, Big Data, Innovation, E-business, Knowledge Management, Business Models, E-government, Semantic Web, Web Services, Service Innovation, Social Media, Intelligent Transport Systems, Service Science,  Ecosystems, Internet of Things (IOT), Artificial Intelligence,  Intelligence Science, Neuroscience in AI and Education, User Experience Design and Problem-Based Learning (PBL). She co-authored the book, “Technology and Problem – Based Learning”, published by IGI publishers. Professor Uden travels round the world to give workshops in problem Based learning and research seminars.

Professor Uden is program committee member for many international conferences and workshops. She is on the editorial board of several international journals. She is founder and editor in chief of the International Journal of Web Engineering and Technology (IJWET) and the International Journal of Learning Technology (IJLT), published by Inderscience, UK.

Professor Uden is a visiting professor to universities in Australia, Brazil, Chile, China, Colombia, Estonia, Finland, Hungary, India, Italy, Japan, South Korea, Malaysia, Mexico, New Zealand, Slovenia, Slovakia, Spain, South Africa, Taiwan and West Indies. She has been keynote speaker at many international conferences. On the international front, she collaborates widely with colleagues worldwide in paper writing. She is the founder of the KMO and LTEC conferences. Professor Uden is the conference chair of KMO2021 and LTEC 2021 and she has also been external examiner or evaluator of PhD thesis for Australia, New Zealand, India, Malaysia, West Indies, South Africa and UK.

Presentation: Sustainable smart city business model framework

Smart City has the potential to improve its people’s quality of life and increase the competitiveness of the regional economy sustainably.  Creating successful smart cities involves many different stakeholders from both public and private sectors. Business model shows how a firm creates and delivers value for customers and how it captures profits for the company. Sustainability is important for the design of smart city to improve the environmental health and quality of life for our society. Many investors today are using the Environmental, social and governance (ESG) criteria to screen potential investments. Business models for smart cities must incorporate ESG factors in its design. Because there is currently no generally used method to design an ESG smart city business model, this paper proposes the design of a sustainable framework for the design of a smart city business model. The proposed framework is based on research from ESG factors that impact sustainable development and co-creation of value to meet the different stakeholders of the smart city.